Last updated: [1-1-2017]

Welcome to BookmyHomestay.com. These Terms of Use (“Terms”) govern your access to and use of the BookMyHomestay.com website, mobile applications, and related services (collectively, the “Platform”).

By accessing or using our Platform, you agree to be bound by these Terms. If you do not agree, please do not use the Platform.

1. About Bookmyhomestay.com

Bookmyhomestay.com is an online travel and booking platform that connects travelers (“Guests”) with homestay owners, hosts, and experience providers (“Hosts”) across India. We act as an intermediary and do not own, manage, or operate the listed properties unless explicitly stated.

2. Scope of Our Services

• We provide an online platform to:

  • Search, compare, and book homestays and experiences

  • Facilitate communication between Guests and Hosts

  • Enable online payments and booking confirmations

• Bookmyhomestay.com does not provide accommodation services directly.

• Any agreement regarding a stay is solely between the Guest and the Host.

3. User Eligibility

By using this Platform, you confirm that:

• You are at least 18 years old

• You have the legal capacity to enter into binding contracts

• You will use the Platform for lawful purposes only

4. Account Registration

• You may be required to create an account to access certain services.

• You are responsible for maintaining the confidentiality of your login credentials.

• You agree to provide accurate, complete, and up-to-date information.

• We reserve the right to suspend or terminate accounts that provide false or misleading information.

5. Bookings and Reservations

5.1 Booking Process

• All bookings are subject to availability and confirmation.

• Once a booking is confirmed, a binding agreement exists between the Guest and the Host.

5.2 Prices and Fees

• Prices are displayed per property and may include taxes unless stated otherwise.

• Bookmyhomestay.com may charge service or convenience fees.

• Currency conversions, if shown, are for informational purposes only.

5.3 Payments

• Payments may be processed via third-party payment gateways.

• Bookmyhomestay.com is not responsible for payment gateway errors or delays.

6. Cancellations, Modifications & Refunds

• Cancellation and refund policies vary by property and are set by Hosts.

• Guests are responsible for reviewing cancellation terms before booking.

• Refunds (if applicable) will be processed according to the property’s cancellation policy.

• Bookmyhomestay.com is not liable for losses arising from Host-imposed cancellation terms.

7. Host Responsibilities

Hosts agree to:

• Provide accurate property descriptions, images, pricing, and availability

• Comply with all applicable local, state, and national laws

• Honor confirmed bookings

• Maintain safety, hygiene, and legal compliance of their property

Bookmyhomestay.com reserves the right to remove listings that violate platform policies.

8. Guest Responsibilities

Guests agree to:

• Respect house rules, local customs, and property guidelines

• Use the property only for lawful purposes

• Avoid damage to property and pay for any losses caused

• Provide accurate personal and booking information

9. Reviews and User Content

• Guests and Hosts may post reviews and ratings.

• Reviews must be honest, lawful, and non-abusive.

• BookMyHomestay.com reserves the right to remove reviews that are misleading, offensive, or fraudulent.

• By posting content, you grant us a non-exclusive, royalty-free right to use it on the Platform.

10. Intellectual Property

• All content on Bookmyhomestay.com (logos, text, graphics, software) is owned by or licensed to us.

• You may not copy, modify, distribute, or exploit content without written permission.

11. Platform Availability

• We aim to keep the Platform available at all times but do not guarantee uninterrupted access.

• Maintenance, technical issues, or external factors may cause temporary downtime.

12. Limitation of Liability

To the maximum extent permitted by law:

• Bookmyhomestay.com is not liable for:

  • Acts, omissions, or conduct of Hosts or Guests

  • Property conditions, safety, or services provided by Hosts

  • Losses due to cancellations, disputes, or travel disruptions

• Our total liability, if any, shall not exceed the amount paid by you for the relevant booking.

13. Indemnification

You agree to indemnify and hold harmless Bookmyhomestay.com from any claims, damages, losses, or expenses arising from:

• Your use of the Platform

• Breach of these Terms

• Violation of any law or third-party rights

14. Termination

We may suspend or terminate your access to the Platform without notice if:

• You violate these Terms

• You engage in fraudulent or abusive behavior

• Required by law or authorities

15. Governing Law & Jurisdiction

• These Terms are governed by the laws of India.

• Courts in Kerala, India shall have exclusive jurisdiction.

16. Changes to These Terms

• We may update these Terms from time to time.

• Continued use of the Platform after changes means you accept the updated Terms.

17. Contact Information

For questions or concerns regarding these Terms, contact:

Bookmyhomestay.com
📧 Email: contact@bookmyhomestay.com
🌐 Website: https://www.bookmyhomestay.com